There are many factors that motivate an equipment purchase. Some dentists are lured by year-end bonanza sales with tax implications. Others are prone to the early adopter’s crave to exhibit their tech-savvy. Still others believe in the perfect marriage between the surgery and equipment, patiently waiting to find compatible and synergistic qualities.
Since not all practices are created equal, could there be such a thing as the right dental chair for your surgery? NSW practice owner Dr Pervinder Kaur certainly thinks so. After months of operation, Dr Kaur has come to believe the Diplomat dental chair that caught her fancy during ADX 2014 was made for her practice.
“It was love at first sight,” she admits, being wowed as much by the specifications as she was by available choice of colours.
The Diplomat chair was one of the first equipment she purchased for her newly set up practice in a suburban shopping mall in Sydney. Minto Family Dental prides itself as a kid-friendly practice that rates patient comfort as a top priority.
Says the former UNSW postgraduate student: “I deal with a variety of patients – including kids and seniors – and I especially enjoy making them feel comfortable and relaxed in our clinic. I believe I have a special affinity for handling patients with dental phobia.
“At Minto Family Dental, our goal is to make everyone feel welcomed. We believe that no one should be fearful of seeing a dentist.”
Towards that end, Dr Kaur says the Diplomat unit had surpassed her expectations.
“I chose it for being a sleek and compact unit and was rather impressed by its simple yet vibrant design. Also its form factor, which boosts patient comfort, complemented my practice vision.
“After months operating it, I also found the chair to be a hit with patients. Almost everyone has nice things to say about the lively colour and how the design blends in with the environment.
“More importantly, the unit is very easy to clean and maintain. That is a big plus for us as we have many young patients. Incidentally, kids simply adore the overhead monitor screen and coloured cuspidor!”
The small footprint of the Diplomat unit, which promotes operator mobility, is ideal for the clinic’s 60-sqm floor space. The non-slippery surface of the upholstery further highlights its child-friendly attributes.
The chair ergonomics and built quality are outstanding, Dr Kaur claims. “They are well attuned to the patient’s size and posture.
“With various chair and head-rest positions – which are easy to manipulate – the chair allows a comfortable experience for both staff and patients.”
Technological features of the Diplomat, says Dr Kaur, include plug-and-play connections and intuitive automation. The fully digitised unit allows hands-free operation with a wireless foot control and snazzy mode repositioning. The workstation and monitor may be easily connected to various third party hardware and software – including the D4W practice management programme that the clinic uses.
Of the many special features, Dr Kaur’s personal favourites include the outstanding battery life on the foot control – two-thirds full after 3 months of intensive use – and the convenient location of the chair-mounted curing light, which she claims “saves a whole lot of time”.
As for what could be improved on the chair, the lead dentist asked for an extra line on the instrument tray – “I’ve used my mine for extra high-speed handpiece.”
Calling her Diplomat purchase “the best deal on the market”, Dr Kaur says the technical and after-sales support she has so far received from William Green, the product distributor, has been superb. “I haven’t had any real issues with the unit but the friendly attitude of the staff and technician help to sweeten the deal even more.”
Dr Kaur is now looking at the possibility of purchasing another Diplomat unit for a different surgery. Enamoured by the chair’s external beauty, she reckons: “I’m thinking of maybe another colour.”