Dentculture may be a young lab, given it only opened business in 2012. Yet Camberwell’s latest dental lab brings decades of experience to one of Melbourne’s most culturally diverse and developed suburbs. Set up July 2012 by Hu and Emma Wei, the boutique operation boasts two dental technicians with over 38 years of combined technical and chairside experience.
“We may not be the biggest or most established lab around,” Hu comments, “but our highly skilled and trained technicians can certainly rival the best of any dental lab in Australia.”
Besides a wealth of experience, Hu says, Dentculture prides itself on quality control. To ensure that each case conforms to exacting requirements, they are individually checked by Amma, a qualified dentist with over 15 years of clinical experience, plus 10 years mentoring dental technicians in the fabrication of porcelian and ceramic crowns, crown and bridge design and fixed prosthesis.
“Having a qualified dentist on board greatly reduces guesswork and we can better evaluate the clinical implications of each case,” Hu emphasizes.
Employing technicians with impressive resumes and having an experienced dentist to tighten the QC processes may be draw cards as a relatively new business, Emma believes that a sound reputation is built with every satisfied customer.
“Word travels fast,” she says, “your business is doomed to fail if you don’t give every case the full attention it deserves.”
In giving 100 per cent, skilled hands and great products go hand in hand. “The lab utilises only the best materials and systems, with brands like Dentsply, Ivoclar-Vivadent, Agibond, Henry Schein Halas , NSK and Renfert etc.” For zirconia restorations, the lab uses 3M ESPE’s Lava coping system, and products from Nobel Biocare, Straumann and Biohorizons for implant work.
Pricing, too, is a major factor. Dentculture banks not only on quality works but providing them at affordable rates with quick turnarounds. Promising a 4-day turnaround for basic works, the lab charges $120 for PFMs, against the market rate of $130-$150.
“It’s a competitive market, Amma says, beaming with confidence, “but Dentculture is definitely up to the challenge.”