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​Your data is safe with us

4/18/2012

 
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How safe is your data? Find out how your critical data can survive natural disasters, accidental errors or, horror of horrors, a system crash!
 
By Danny Chan
 
Having a robust IT backup system is essential to any company that requires regular record and storage of computer data. To a computerized dental practice, where large amounts of critical patient information are constantly updated, it helps to have an effective data transfer and storage system that not only works but also one that is fail-proof.
 
This is where companies like Cable-Net Technologies play a vital role, by offering dental practices a dedicated service that backs up, stores and manages your data at an offsite location.
 
Unlike your run-of-mill PC doctor, the IT Specialist offers more than just generic services. Beyond handling breakdowns and regular maintenance work, Cable-Net IT experts are equipped with specialized knowledge of dental networks and systems. That is why the company has gained considerable traction in the dental industry since it started in 1995.
 
“Regardless of the brand of dental practice management software you use, the type of digital x-ray you have installed or your intra oral camera system,” says Chris Ajaka, Cable-Net’s director,  “Cable-Net Technologies can help ensure that you get the most from your investment. We understand the complexities of the latest dental technologies and can help with both installation and troubleshooting.”
 
Dental practices across NSW and brisbane continue to rely on Cable-Net Technologies to supply, manage and trouble-shoot their computer systems. In addition to dental-centric IT services, the company offers to back up your critical data offsite at a secure data location in Australia.
 
“Our service is specially designed to take care of the dental database. Storing backup data offsite is a secure, simple
 and affordable solution for the dental practice.”
 
Off-site data protection, also known as vaulting, is a method of sending automated copies of critical data away from the main site as a preventive measure. This system safeguards the data in the event of a location-specific incident that renders the onsite data irretrievable, such as a natural disaster, accidental error or system crash. Locating backups off-site also ensures that there is a copy of the data available on a web server that allows remote access via the Internet.
 
Off-site backup services are especially helpful for dental practices that back up pertinent data on a daily basis. While some dentists choose to manage and store their own off-site backups, others prefer to have their backups managed and stored by third parties who specialize in the commercial protection of off-site data.
 
Cable-Net offers a hassle-free rack rental option where all the dental practitioner has to do is supply a server with the same hard drive space as the one used in the surgery. The new server will be housed within Cable-Net’s data centre.
 
The process is as straightforward as it is simple. First, the Cable-Net expert would drop by your surgery and proceed to load your backup data into a portable hard drive in order to transport your data back to the centre. A backup software will be installed on your surgery’s onsite computer server. This software facilitates an automated feature that conveniently transfers a copy of all future data over the Internet to the centre’s server.
 
Chris adds: “This is the perfect solution for dentists with high data storage requirements.
 
“Since all data will be backed up via software automatically online, all they have to do is sit back and relax. We will send them an automated email informing them of the data backup result.”
 
Furthermore, the software also helps select the data to be backed up, manages the connection to the internet and the encryption/ compression of the data — prior to transferring it to the data centers. Data can be accessed via the software agent at any time. Backups can be scheduled or activated manually — they can be performed at any time with a single click or be set for hassle-free daily backup.
 
In view of the classified nature of patient records, Cable-Net provides a secure and unobtrusive method to safeguard your backup data:
 
“Security is provided through secure-sockets connections to the data centre. Data Compression and encryption ensures regular backups are very efficient, secure and non-intrusive.”
 
Additionally, Cable-Net provides a sophisticated security system known as Check Protect, to ensure that all your data remains under lock and key, as well as added protection from computer viruses.
 
“Check Protect backup solution provides minimum downtime of your surgery. If a server were to go down, we could — depending on travel time — have you back up and running within a couple of hours rather than days.”
 
Rather than backing up individual files, Cable-Net acquires a complete image of the hard drive, making it a more cost effective, efficient and reliable process to tape backup. While tape-based backup offers an alternative solution, its main drawbacks are higher upfront costs, maintenance expenditure as well other related staff and operational costs.
 
For these reasons, off-site backups with a trusted third party provider like Cable-Net is the preferred option for modern companies that require storage of pertinent data. Just pay a monthly fee —minimum capital outlay, storage or operating costs — and the whole system chugs along like clockwork.
 
“The benefits to a dental practice are quite obvious. Installation is complete within minutes, even for non-technical staff. When the need arises, you don’t waste time searching for the right tape or waiting for someone to recover the lost data, as you would if you employ an IT person or look for a solution only when things go wrong. Either way, there’s no guarantee you’ll ever recover the missing data.
 
“Automated daily backup, on the other hand, provides comprehensive protection and zero hassle. Keep as many backups as you need up to 29 days and the system takes care of the rest. What is guaranteed is less down-time and lost productivity as files can be recovered instantly.”
 
In particular, Chris encourages the larger dental surgeries — with over 2 TB of data  — to seriously consider the offsite backup option.
 
“Compared to off-site backups, using the in-house server method to back up data of such sizes will decidedly be more expensive, be it tape-based or using NAS drives. If the unmentionable happens, all data will be lost whereby having an off-site solution will eradicate that issue.”
 
NAS or Network-attached storage is a file-level computer data storage connected to a computer network providing data access to heterogeneous clients.
 
Another convenience for backing up critical data files at a web-based server — like the one provided by Cable-Net — is that it allows web access, especially important for retrieving files while travelling or from the comfort of your own home. The system works with individual PCs, laptops and file servers/ networks thus sharing secure technology.
 
In the end, what you get from Cable-Net Technologies is more than a backup system or sophisticated software program, but something more worthwhile — a peace of mind. Having off-site backup systems literally takes your mind off the cumbersome process of having to store duplicate copies of your critical information, so that you can focus on the daily tasks that you are paid to do.
 
During a crisis, when key data needs to be recovered without delay, knowing that your backup data is in safe hands has got to be a huge relief. The opposite scenario, however, can only be catastrophic.
 


    The
    ​Dental Blog Writer

    Danny Chan | Dental Blog Writer

    Danny Chan

    Danny is founder of The River Tree, a Multimedia Company based in Melbourne that provides Quality Content & Digital Marketing Services to Dental Professionals across Australia and New Zealand.

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