By Danny Chan
Dr Mark Taylor sees himself as more than just an early adopter of dental technology. Staying on the cusp of technology, he believes, is both a passion and means to an end. He is laser-focused on making sure that his cutting-edge dental gear assist to better the patient experience, which to him is what defines an astute investment.
Notably, he is one of the first dentists in Australia to own a particular high-end model of an American dental chair brand. He also installed the world’s first Vatech Green 16 CBCT with an Insight Pan function.
The Green16 is an advanced 4-in-1 digital X-ray imaging system that incorporates PANO, CEPH (Optional), CBCT and MODEL Scan.
Do the right thing
Dr Taylor’s insistence on working with the best gear and support team stems from his practice philosophy: “using the best available tools to provide high quality and easily accessible treatments at reasonable prices”.
Robina Quays Dental Care (RQDC) is a newly set-up three-chair surgery that houses top-of-line European and American equipment. The Gold Coast family-based practice, which began operations last November, relies strictly on reputable local labs and uses only genuine components for Dr Taylor’s implant work.
“Knowing that you’ve done your best by the patient,” the Principal Dentist opines, “helps you sleep better at night.”
Originally from England, Dr Taylor is an experienced clinician/ surgeon who has been providing the full range of general dental services and advanced cosmetic and dental implant treatments in England and the Gold Coast for over 25 years.
Dr Taylor, who has a special interest in placing and restoring implants, was among the first ten dentists in Australia to undertake the pioneering Clinical Dental Implant Masters programme at Griffith University’s School of Oral Health on the Gold coast.
For 17 years, he was Principal and Dentist of a Southport practice, before he sold it to a corporate group. The old moniker “Taylor Dental Implants & Aesthetics” has been retained under the RQDC banner.
Confidence backed by warranty
When shopping for a CBCT, Dr Taylor initially wanted to stick to a familiar American model that he was using prior at the Southport practice.
After doing some research and hearing from a periodontist friend who owns a Vatech unit, he found the Vatech CBCT made a more sound investment. While Vatech offered a 10-year warranty on their sensors and tubes, the reseller of the American brand could only offer five years, which Dr Taylor found unsatisfactory.
“The sensors cost around $30,000 to replace. It was Vatech’s confidence in the quality of their sensors that gave me the confidence to give them a go,” he says.
“Sensors are absolutely critical to the machine’s longevity. We were looking for reliable, long-lasting equipment such that if I were to sell my practice in 10 years, I could sell all my equipment with it and they won’t be out-dated by then.”
Despite having no prior knowledge of the Korean brand, Dr Taylor knew enough about the country’s high-technology manufacturing base that produces some of the world’s top semi-conductors, mobile phones and automotive products.
The other reason that tipped Dr Taylor’s decision towards Vatech was the strong endorsement by Jane Miller from Medical Dental Supplies.
“She was the one who supplied all the dental chairs and other equipment for my new practice,” he adds, “and I respected her opinion as a very trustworthy, ethical and knowledgeable individual.”
“I was primarily drawn to the quality of the Green 16 and what it could do for my work,” he says, “But I have to say that I was further impressed by the software that contained a lot of extra information for patients like videos and movies.”
Dr Taylor was referring to the pre-loaded treatment videos that explained to patients what to expect during clinical procedures. The video presentations, he adds, offer quick treatment synopses at the click of a button, making for a very useful patient communication tool.
Another standout feature for him is the 3D model scanner. Dr Taylor was bowled over by how easily the x-ray unit allowed him to convert the CT scan of an impression into an STL file ready for 3D model printing.
“If you want to do a surgical guide, you can also transfer the model scan digitally, without sending any models to the lab,” he beams.
Insight Pan gives clinical edge
Dr Taylor is thrilled with the Insight Pan function, which is capable of taking multi-layered images, providing in-depth images across a single trough. With the Insight Pan, users have the option to choose from 41 images when exploring their region of interest – unlike conventional panoramic systems that may miss important details that land outside of the focal trough.
“You can easily flick through the images to find the best one. It’s got a much better panoramic image depth than most OPGs, and much lower radiation, to give a better image,” says Dr Taylor.
“It’s definitely a clinical advantage for treatment planning, diagnosis and even for explaining the treatment plan to patients.”
Patient comfort and safety, he insists, come first. From the unit’s low-dose radiation to its lowered position that allows wheelchair-bound patients easy access, Dr Taylor says the Green 16 ticks both boxes.
The CBCT’s versatile positioning also lines up well with the practice’s thoughtful space design that is fully compliant with access standards for patients with special needs.
In terms of image quality, Dr Taylor would put the Green 16 right at the top, among the best x-ray machines out there.
“The more I use the Green 16, the more I think I should use it,” he says, “because you start to see things that you would normally miss.”