By Danny Chan
Running a dental practice is no easy task. It’s even more difficult when you look after multiple clinical operations as a group practice manager. On top of meeting the main objective to provide superior dental care, you’ve got to manage patients, appointments, billing, scheduling, collections, and so forth. Multiply those tasks by the number of practices you oversee, and you can immediately appreciate the value of having a dedicated software tool that can help to streamline your multi-location systems and workflows.
Here is where Core Practice, the cloud-based dental software, can help. The cutting edge software program not only integrates all your automated tasks into a centralised hub but also allow easy access at any time, anywhere and on any device. For only $199/month (per location), Core Practice offers a subscription-based model that delivers all the powerful intuitive features you require from a PMS program without any of the hassles.
Core Practice’s winning feature has got to be the cloud-based delivery platform upon which it was designed, from the ground up. The major drawback of many current PMS packages stems from their legacy infrastructure. Indeed, there are many limitations to traditional client-based dental PMS software, including: Storage limitations, tedious data backups and hardware glitches. The server-reliant system that traditional software programs operate on also means they are more suitable for individual clinics, rather than for use in group practice settings.
Based on Software as a Service (SaaS) infrastructure, Core Practice offers what is known as true cloud computing solution. Its wholly web-based application represents unlimited online storage for unlimited number of users and patients. That is an ideal solution for a group practice manager who does not want to worry about overhauling server hardware or upgrading systems whenever new locations are added or when the customer base expands.
Beyond scalable options, the Core Practice software thrives on delivering a streamlined workflow, says Kenny Ha, the company’s Software Engineer. “From the perspective of a group practice owner, ‘centralised efficiency’ is not merely a catchphrase but critical to the daily running of multiple locations. Core Practice gives them the ability to quickly assign, manage and control automated functions from a centralised system. The software also provides holistic view of how the business, practice and dentist are performing for better reporting.”
“With Core Practice, the practice owner now has the ability to operate and analyse their multi-practice business with more certainty, and make informed decisions based on hard data instead of blind instinct.”
If the individual elements of a group practice are not handled efficiently, the quality of customer service, cash flow, and bottom line will suffer, Kenny warns. The software engineer has worked with enough group practice owners and clinicians to understand the innards of a multi-location dental outfit.
Listening to dental owner feedback and taking copious notes on specific complaints of PMS users, Kenny says, was instrumental to the design of the Core Practice software. The intensive research has paid off, as evidenced by positive feedback from initial users involved in the software’s soft launch.
The bulk of compliments from group practice managers touched on the following features:
Shared database: All practice data integrated into single database enables shared patient treatment notes, etc.
Centralised system: Business owners and practice managers no longer need to be on site at each clinic to know what is going on. They are able to manage and run all their clinics from wherever they are, using any device.
KPI analytics and business reporting: With a click of a button, business owners can immediately obtain a graphical overview of how their business is performing in real time.
Fully integrated online booking system: Appointment book and calendar are updated in real time. No more manual entry or double booking.
24/7 access: Dentists can plan their day better with access to patient records from anywhere, any device, anytime.
Web-based application: No more hassles of maintaining physical servers, tedious backups, hard disc failures and lack of data security.
“The group practice managers and dentists who have used this product are absolutely over the moon!” Kenny enthuses.
“All the feature benefits of Core Practice are in addition to the main advantage that comes with operating within a cloud-based environment. If not already, operating in the clouds will soon become an irresistible option – particularly for group practice managers.
“Whether for individual clinics or a group practice, Core Practice can help you get started immediately.”